Privacy Policy

This Privacy Policy describes how R World Technologies ("we," "us," or "our") collects, uses, and protects information in connection with your use of the ILA Earth platform (the "Service").

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request a demo, or contact us. This may include your name, email address, company, role, and the contents of your message.

We also collect technical information automatically when you use the Service, including IP address, browser type, device identifiers, and usage data.

2. How We Use Information

• To provide, maintain, and improve the Service.
• To respond to your inquiries and fulfill your requests.
• To send you technical notices, updates, and security alerts.
• To monitor and analyze trends, usage, and activities in connection with the Service.

3. Data Security

We use industry-standard security measures to protect your information, including TLS encryption in transit, AES-256 encryption at rest, role-based access control, and regular security assessments. See our Security page for details.

4. Data Residency

Enterprise customers may select their preferred data residency (US, EU, or APAC) at provisioning. Customer data does not leave the selected region.

5. Your Rights

You may access, update, or delete your personal information at any time by contacting us. Subject to applicable law (including GDPR and CCPA), you may have additional rights such as data portability and the right to object to processing.

6. Contact

For questions about this Privacy Policy, please contact us at [email protected].